TERMS AND CONDITIONS

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TERMS AND CONDITIONS

These Terms and Conditions (“Terms”) govern the access to and use of the website, software platforms, applications, products, and services provided by WorkPlus HR (“WorkPlus HR,” “Company,” “we,” “our,” or “us”).

By accessing, registering for, or using the Services, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms.

If you do not agree to these Terms, you must discontinue use of the Services immediately

1. DEFINITIONS

For the purposes of these Terms:

  • “Services” refers to the WorkPlus HR website, software, platforms, products, applications, integrations, and related services.
  • “User” refers to any individual or entity accessing or using the Services.
  • “Customer” refers to any organization, company, or entity subscribing to or utilizing the Services.
  • “Content” refers to any information, data, records, documents, files, text, or materials uploaded, stored, transmitted, or processed through the Services.

2. ELIGIBILITY

By using the Services, you represent and warrant that:

  • You possess the legal authority to enter into binding agreements.
  • You are authorized to act on behalf of the organization using the Services, where applicable.
  • All information submitted to WorkPlus HR is accurate, complete, and current.

The Services are intended solely for lawful business and organizational purposes.

3. USE OF SERVICES

Subject to compliance with these Terms, WorkPlus HR grants Customers and authorized Users a limited, non-exclusive, non-transferable, and revocable right to access and use the Services for internal business operations.

Users agree not to:

  • Use the Services for unlawful or unauthorized purposes;
  • Attempt unauthorized access to systems, servers, or accounts;
  • Interfere with platform functionality, security, or performance;
  • Upload malicious software, harmful code, or unlawful content;
  • Reverse engineer, copy, reproduce, or commercially exploit the Services without prior written authorization.

WorkPlus HR reserves the right to suspend or terminate access where misuse, security risks, or violations of these Terms are identified.

4. ACCOUNT RESPONSIBILITIES

Users are solely responsible for:

  • Maintaining the confidentiality of login credentials;
  • Managing authorized access within their organization;
  • Activities conducted through their accounts;
  • Ensuring that account information remains accurate and updated.

Users must promptly notify WorkPlus HR of any unauthorized access, security incident, or suspected misuse relating to their account.

5. CUSTOMER DATA AND RESPONSIBILITIES

Customers retain ownership of all organizational, employee, payroll, attendance, leave, recruitment, and workforce-related data processed through the Services.

By using the Services, Customers grant WorkPlus HR the limited right to host, process, store, transmit, and manage such data solely for the purpose of operating and supporting the Services.

Customers are solely responsible for:

  • Ensuring the legality and accuracy of submitted data;
  • Obtaining all necessary consents and authorizations;
  • Maintaining compliance with applicable employment, privacy, payroll, and data protection laws;
  • Reviewing and validating outputs, reports, payroll calculations, attendance records, and configurations before operational use.

WorkPlus HR shall not be liable for errors arising from:

  • Incorrect customer-provided data;
  • Misconfigured workflows or policies;
  • Unauthorized account activity;
  • Customer misuse of the Services.

6. SUBSCRIPTIONS, FEES, AND PAYMENTS

Certain Services may be provided on a subscription or paid basis.

Customers agree to pay all applicable fees, charges, taxes, and subscription amounts in accordance with agreed commercial terms.

Unless otherwise agreed in writing:

  • Fees are non-refundable.
  • Delayed payments may result in suspension or restriction of Services.
  • WorkPlus HR reserves the right to revise pricing upon prior notice.

7. INTELLECTUAL PROPERTY RIGHTS

All rights, title, and interest in and to the Services, including all software, technology, designs, interfaces, branding, trademarks, documentation, and proprietary materials, shall remain the exclusive property of WorkPlus HR or its licensors.

Nothing contained in these Terms grants Users ownership rights over the Services or related intellectual property.

Users shall not reproduce, distribute, modify, sublicense, or create derivative works from the Services without prior written consent.

8. CONFIDENTIALITY

Each party agrees to maintain the confidentiality of all non-public, proprietary, operational, technical, financial, and business information disclosed in connection with the Services.

Confidential information shall not be disclosed except:

  • With prior written consent;
  • To authorized employees, contractors, or service providers bound by confidentiality obligations;
  • Where required by law, regulation, or legal process.

These confidentiality obligations shall survive termination of the Services.

9. DATA SECURITY

WorkPlus HR implements commercially reasonable administrative, technical, and organizational safeguards designed to protect data and maintain platform security.

However, no platform, software environment, or electronic transmission method can guarantee complete security or uninterrupted availability.

Accordingly, WorkPlus HR does not warrant that the Services will always operate error-free, uninterrupted, secure, or free from vulnerabilities.

10. THIRD-PARTY SERVICES

The Services may include integrations, links, or connections to third-party applications or services.

WorkPlus HR does not control and shall not be responsible for third-party platforms, products, policies, or security practices.

Use of third-party services shall remain subject to the respective third-party terms and policies.

11. DISCLAIMERS

THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, WORKPLUS HR DISCLAIMS ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:

  • MERCHANTABILITY;
  • FITNESS FOR A PARTICULAR PURPOSE;
  • NON-INFRINGEMENT;
  • CONTINUOUS AVAILABILITY;
  • ACCURACY OR RELIABILITY OF OUTPUTS OR RESULTS.

WorkPlus HR does not provide legal, tax, accounting, employment, or regulatory advisory services.

Customers remain solely responsible for reviewing operational outputs and ensuring compliance with applicable laws.

12. LIMITATION OF LIABILITY

To the fullest extent permitted under applicable law, WorkPlus HR, its affiliates, directors, officers, employees, licensors, and service providers shall not be liable for:

  • Indirect, incidental, consequential, punitive, or special damages;
  • Loss of profits, business, revenue, goodwill, or anticipated savings;
  • Payroll inaccuracies arising from incorrect configurations or customer inputs;
  • Employment-related disputes or claims;
  • Loss, corruption, or unauthorized access to data;
  • Operational interruptions or system downtime.

In no event shall the aggregate liability of WorkPlus HR exceed the total amount paid by the Customer for the Services during the preceding twelve (12) months.

13. INDEMNIFICATION

Customers and Users agree to indemnify, defend, and hold harmless WorkPlus HR and its affiliates from and against any claims, damages, liabilities, losses, costs, or expenses arising from:

  • Violation of these Terms;
  • Misuse of the Services;
  • Violation of applicable laws or regulations;
  • Unauthorized processing or disclosure of data;
  • Infringement of third-party rights.

14. TERMINATION

WorkPlus HR reserves the right to suspend, restrict, or terminate access to the Services at its discretion, where:

  • These Terms are violated;
  • Security risks are identified.
  • Required by law or regulatory obligation;
  • Commercial relationships are discontinued.

Upon termination:

  • Access rights granted under these Terms shall immediately cease;
  • Customers remain responsible for outstanding payment obligations.
  • Certain provisions of these Terms shall survive termination by their nature.

15. FORCE MAJEURE

WorkPlus HR shall not be liable for any delay or failure in performance resulting from circumstances beyond reasonable control, including but not limited to:

  • Natural disasters;
  • Government actions;
  • Cyberattacks;
  • Infrastructure or internet failures;
  • Labor disputes;
  • Power outages;
  • Acts of war or terrorism.

16. MODIFICATIONS TO TERMS

WorkPlus HR reserves the right to amend or update these Terms at any time.

Updated versions shall become effective upon publication through the website or Services unless otherwise stated.

Continued use of the Services following such updates constitutes acceptance of the revised Terms.

17. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and construed in accordance with the applicable laws governing the jurisdiction in which WorkPlus HR operates.

Any disputes arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the competent courts within such jurisdiction.

18. CONTACT INFORMATION

For any questions, notices, or legal concerns relating to these Terms, users may contact WorkPlus HR through the official contact information provided on the website.

19. ENTIRE AGREEMENT

These Terms constitute the complete and entire agreement between WorkPlus HR and the User relating to the access to and use of the Services and supersede all prior discussions, understandings, or agreements relating thereto.